RK Real Estate ("we", "us", "our") operates www.rkrealestatespj.com (the "Site") to help buyers find verified residential plots in Samastipur district, Bihar. This Privacy Policy explains what information we collect, why we collect it, and how it is used when you visit or interact with the Site.

1. Information We Collect

We collect information in two ways:

• Information you provide directly — when you fill our enquiry form or contact us via WhatsApp or phone, we collect your name, phone/WhatsApp number, email (optional), budget, preferred plot size, preferred location and any notes you share.
• Information collected automatically — when you browse the Site, we automatically receive technical information such as your IP address, browser type, device type, pages visited and time spent, via the analytics tools described in Section 4.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiry with plot details, pricing and availability
• Contact you via WhatsApp, phone or email regarding your requirement
• Arrange and coordinate site visits
• Improve our website, listings and services based on how visitors use the Site
• Measure the effectiveness of our advertising campaigns

We do not use your information for any purpose beyond helping you find and purchase a plot, unless you separately consent.

3. WhatsApp Communication

Our enquiry form sends your submitted details to our WhatsApp Business number so we can respond quickly. By submitting the form or messaging us on WhatsApp, you agree to be contacted on the number you provide regarding your plot enquiry. Your WhatsApp conversation with us is subject to WhatsApp's own privacy policy in addition to this one.

4. Cookies & Analytics

We use the following third-party tools to understand how visitors use our Site and to measure advertising performance:

• Google Ads & Google Tag (gtag.js) — to measure conversions from our advertising campaigns.
• Microsoft Clarity — to understand on-site behaviour (e.g. scroll depth, clicks) via anonymized session recordings and heatmaps.
• Lucky Orange — for similar on-site behaviour analytics and heatmaps.

These tools may set cookies or use similar technologies in your browser. You can disable cookies through your browser settings, though some parts of the Site may not function as intended if you do.

5. Sharing of Information

We do not sell, rent or trade your personal information to third parties. Your information is only shared with:

• Our internal team, to respond to your enquiry and arrange site visits
• Service providers who help us operate the Site (e.g. hosting, analytics), strictly for that purpose
• Authorities, where required by law

6. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

You may contact us at any time to:

• Ask what information we hold about you
• Request correction of inaccurate information
• Request deletion of your information from our records
• Opt out of further communication from us

To exercise any of these rights, reach out via the contact details in Section 10.

8. Children's Privacy

Our Site and services are intended for adults seeking to buy or invest in property. We do not knowingly collect information from anyone under the age of 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page will indicate the most recent revision.

10. Contact Us

If you have any questions about this Privacy Policy, please reach out:

• Phone: +91 7903760419
• WhatsApp: Chat with us
• Email: rkrealestate@gmail.com
• Address: Near Railway Station, Main Road, Samastipur, Bihar 848101